Privacy Policy
We hold the details you send us about an upcoming meeting, and what we find in public about the company and the people you are meeting, so we can write your brief.
We never sell personal data and we never contact your prospects.
1. Who we are
PrepMyCall is run by One Zeno Pte. Ltd., 77 High Street, #10-12B High Street Plaza, Singapore 179433. In this policy "we" means One Zeno, and "you" means the person or company subscribing to PrepMyCall.
We are subject to Singapore's Personal Data Protection Act. Write to hello@prepmycall.com about anything on this page. The person responsible for data protection at One Zeno reads that address.
2. What this covers
This policy covers prepmycall.com, the briefs we write, and the emails we exchange with you.
3. What we collect
If you are a customer. Your name, email address and company. The meeting details you send us: who you are meeting, which company they are from, and when. Information about your own business that you give us or that is published on your website. A record of your payments, held by our payment provider. We never see your card number. Anything you write to us, and our replies.
If you are named in a brief. Someone you have a meeting with subscribes to PrepMyCall, and we wrote them a brief before it. We take that from publicly available sources only: usually your name, your job title, your employer, and things you or your employer have published. We do not buy personal data. Section 8 says what you can ask us to do about it.
If you visit our website. Pages viewed, links clicked, device and browser type, and approximate location from your IP address. We use analytics tools that record how the site is used, including how a visitor moves through a page. Text you type into a form is masked.
4. How we use it
To write and deliver your briefs, take payment and keep the accounting records the law requires, answer you, send service emails about your subscription and occasional emails about the product, see how the site is used, and keep the service secure.
We do not sell or monetise personal data, we do not share it for anyone else's advertising, and we never contact the people named in a brief.
5. Who we share it with
We use other companies for hosting, payments, email and AI processing, and each handles data only to run the service for us. We also share data where the law requires it, with our professional advisers under a duty of confidence, and with a buyer if the business, or the part of it that runs PrepMyCall, is sold or merged.
6. Where it is stored
We are in Singapore, and some of the companies we use store data outside it. Our contracts with them require a standard of protection comparable to the one the Act requires of us.
7. How long we keep it
A brief, and the research behind it, stays with the account it was written for. A brief link expires 30 days after the meeting. If you ask us to delete your account, we remove your briefs and your details within 30 days, and what we hold about the people named in them goes too. We keep billing records for as long as Singapore tax and company law requires.
8. Your choices and your rights
Write to hello@prepmycall.com and ask us to tell you what we hold about you, to correct anything that is wrong, to delete it, or to stop sending you anything about the product. Every product email also has an unsubscribe link. Anyone named in a brief can make those same requests at the same address, whether or not they are a customer.
We answer within 30 days and tell you if we need longer, and we may ask for enough information to be sure who you are. You can also complain to Singapore's Personal Data Protection Commission.
9. Security
Data is encrypted in transit, and access is limited to the people at One Zeno who need it to run the service and to the companies in section 5. Brief links are long and unguessable, expire 30 days after the meeting, and we can switch one off if you ask.
No system is perfectly secure. If a breach is likely to put anyone at risk, we will tell the people affected and the Personal Data Protection Commission within the time the law allows.
10. Children
PrepMyCall is a business tool for adults. It is not for anyone under 18, and we do not knowingly collect data from children. If you think we have, write to us.
11. Changes
We will update this page as the product changes, and the date at the top says when. If a change materially affects how we handle your data, we will email you first.
12. Contact
One Zeno Pte. Ltd.
77 High Street, #10-12B High Street Plaza
Singapore 179433
hello@prepmycall.com